>The wizard opens your browser to sign in, scans your machine for installed agents, and writes the config to each one. It supports over 30 agents. The user never sees a config file.<p>In this day and age, I find it interesting that no one is screaming about security and privacy concerns about this which is so prevalent on any social media platform including this one.
The framing shift that helps: instead of "how do I get users to read setup docs," ask "what would it take to have no setup docs at all." Usually ends up being a better product anyway.
On a recent project we joked "developers can't read". Occasionally we'd ask for help and be pointed to the docs "I can't read".<p>I suspect there's two big parts to this:<p>1. Users expect batteries included and that everything "just works" the first time.<p>2. The language you used differs match your audience. E.g they search "gray" and find no results, however you've spelt it "grey"
I'm going to ask a lazy question, don't you need a good setup document in order to write the installer that executes setup?
“ And I realized my setup instructions weren’t documentation. They were a wall between my product and the people who wanted to use it.”<p>Assuming this was written by a human, I think it is time to retire saying “this is not x it is y”.<p>The moment I see that I think the text is AI generated and I lose interest.
i've noticed recently i actually do that fairly often. so i'm consciously trying to edit after the fact to remove it for that exact reason.<p>is annoying.
It feels ai-written, for sure. The sentence structure and idioms are very typical of ai writing these days.
Agreed; I don't think "Not X, but Y" is a reliable tell on its own, but taken as a whole TFA set off my AI writing spidey-sense big time. The intro takes three paragraphs of fluff (ironically) to say "My product used to have long docs, but after using a product with much shorter docs it made me reconsider my approach."
Claude reads them.
So, how do your users uninstall it when they don't want it any more?
Isn’t that the first one reads, when one wants to Setup? What changed?
lol too true, learned this the hard way