> The answer was as unhelpful as possible<p>Uh I think I think that's way too mean to the email. From a random web form they got some technical information, a useful CC, and offer to have a call. Not bad at all!<p>Also, my basic theory about hardware problems is that the problem is less that they won't share the docs, and more that even the internal docs suck. When you essentially co-evolve devices and software through many revisions of each over many years, it's easy to get a complete mess that nobody understands.<p>(Of course, in this specific case, DisplayLink was new, so it's maybe less of a problem.)